About the Company

Five9 is a leading provider of cloud contact center software, delivering innovative solutions that enhance customer experience through cutting-edge cloud technologies. The company empowers organizations worldwide with scalable and intelligent platforms that transform how businesses interact with their customers.

With a strong emphasis on teamwork, diversity, and inclusion, Five9 fosters a culture where employees can innovate, grow, and thrive while being their authentic selves.

Introduction

Five9 is offering a Software Development Apprentice Program designed for enthusiastic individuals eager to gain hands-on experience in software engineering within a real-world product development environment.

As an apprentice, you will work closely with experienced engineers, contributing to live projects while learning modern development practices, tools, and technologies across the full software development lifecycle (SDLC).

Key Responsibilities

Technical Development

Assist in designing, developing, testing, and maintaining software applications using .NET Core and/or Python.
Write clean, scalable, and efficient code under the guidance of senior developers.
Contribute to feature enhancements and bug fixes in microservices-based architectures.
Develop and debug APIs and backend services.

Execution & Problem Solving

Troubleshoot software issues and resolve bugs effectively.
Participate in code reviews and follow best practices in software development.
Work within Agile environments, contributing to sprint planning and stand-ups.
Support CI/CD processes and version control workflows.

Growth & Collaboration

Collaborate with cross-functional teams including QA, DevOps, and Product Management.
Document technical workflows, processes, and solutions.
Learn modern software architecture, design principles, and deployment practices.
Continuously develop technical and professional skills in a fast-paced environment.

Required Qualifications

Recent graduate or final-year student in Computer Science, IT, or a related field.
Basic programming knowledge in C# or Python.
Understanding of Object-Oriented Programming (OOP) concepts.
Basic knowledge of Data Structures and Algorithms.
Familiarity with web development fundamentals such as REST APIs and HTTP protocols.
Basic understanding of relational databases and SQL.
Strong problem-solving and analytical skills.
Good communication and teamwork abilities.
Willingness to learn and adapt in a dynamic environment.

Preferred Qualifications

Exposure to ASP.NET Core Web API development.
Familiarity with Python frameworks such as Flask or FastAPI.
Knowledge of version control systems such as Git.
Basic understanding of cloud platforms like AWS or Azure.
Internship or academic project experience in software development.

Why Join Us / Benefits

This program offers a strong foundation for a career in software engineering, combining hands-on experience with mentorship and exposure to real-world projects in a supportive and inclusive environment.

Hands-on industry experience with real-world projects.
Mentorship from experienced engineering professionals.
Exposure to modern tools, technologies, and development practices.
Opportunity for full-time employment based on performance.
Certificate of completion upon program completion.