Role Overview

This role involves building, owning, and maintaining software applications end-to-end, ensuring high quality, security, and performance. The engineer will be responsible for system design, incident management, and continuous process improvement while collaborating effectively with various stakeholders.

Responsibilities

Building software applications using relevant development languages and applying knowledge of systems, services, and tools.
Writing readable, reusable code by applying standard patterns and using standard libraries.
Refactoring and simplifying code by introducing design patterns when necessary.
Ensuring application quality by following standard testing techniques and methods that adhere to the test strategy.
Maintaining data security, integrity, and quality by effectively following company standards and best practices.
Owning a service end-to-end by actively monitoring application health and performance, setting and monitoring relevant metrics, and acting accordingly when violated.
Reducing business continuity risks and bus factor by applying state-of-the-art practices and tools, and writing appropriate documentation such as runbooks and OpDocs.
Reducing risk and obtaining customer feedback by using continuous delivery and experimentation frameworks.
Independently managing an application or service by working through deployment and operations in production.
Addressing and resolving live production issues by mitigating customer impact within SLA.
Improving the overall reliability of systems by producing long-term solutions through root cause analysis.
Keeping track of incidents by contributing to postmortem processes and logging live issues.
Advising product teams towards a technical solution that meets functional, non-functional & architectural requirements.
Setting a clear direction for a technical capability by evaluating and aligning target architecture improvements, reframing architectural designs and decisions for varied stakeholders.
Evaluating possible architecture solutions by taking into account cost, business requirements, technology requirements, and emerging technologies.
Describing the implications of changing an existing system or adding a new system to a specific area.
Applying engineering techniques (e.g. prototyping, spiking and vendor evaluation) and standards to help grow the business and/or accelerate software development.
Designing solutions that meet current requirements and are adaptable for future enhancements.
Systematically identifying patterns and underlying issues in complex situations, and finding solutions by applying logical and analytical thinking.
Constructively evaluating and developing ideas, plans, and solutions by reviewing them objectively.
Identifying opportunities for process, system, and structural improvements (i.e performance gains) by examining and evaluating current process flows, methods, and standards.
Designing and implementing relevant improvements by defining adapted/new process flows, standards, and practices that enable business performance.
Guiding more junior members of the team in data security, integrity, and quality best practices.
Delivering clear, well-structured, and meaningful information to a target audience.
Achieving mutually agreeable solutions by staying adaptable, communicating ideas in clear coherent language, and practising active listening.
Asking relevant (follow-up) questions to properly engage with the speaker and really understand what they are saying.
This role may require to be on an on-call rotation.

Requirements

Bachelor degree in a relevant field.
Sufficient knowledge to own a service end-to-end.
Sufficient knowledge to reduce business continuity risks.
Sufficient knowledge to reduce risk and obtain customer feedback using continuous delivery and experimentation frameworks.
Sufficient knowledge to independently manage an application or service.
Basic knowledge to advise product teams on technical solutions.
Basic knowledge to set a clear direction for a technical capability.
Sufficient knowledge to evaluate possible architecture solutions.
Sufficient knowledge to describe the implications of changing an existing system or adding a new system.
Sufficient knowledge to help grow the business and/or accelerate software development.
Sufficient knowledge to meet business needs by designing adaptable solutions.
Sufficient knowledge to identify opportunities for process, system, and structural improvements.
Sufficient knowledge to design and implement relevant improvements.
Effective communication skills for interacting with Peers, Product Owners, and Team Members.