HR Operations Associate – Cornerstone (Mumbai Office)

Cornerstone is a global technology company focused on helping organizations and their people reach their full potential. Through its innovative platforms, the company enables businesses to develop talent, close skills gaps, and build future-ready workforces in an ever-evolving digital world.

Cornerstone’s flagship platform, Cornerstone Galaxy, is an AI-powered workforce agility solution that helps organizations identify skill gaps, improve employee engagement, and deliver personalized learning experiences. The platform supports more than 7,000 organizations and over 100 million users across 180+ countries and nearly 50 languages.

By combining advanced technology with a strong commitment to people development, Cornerstone helps organizations build resilient, high-performing teams that are prepared for the future of work.

Role Overview

Cornerstone is seeking a detail-oriented and organized professional for the role of HR Operations Associate. In this position, you will support the global employee lifecycle processes and ensure smooth HR operations from onboarding to offboarding.

The role involves managing employee documentation, processing HR requests, and maintaining accurate employee records while collaborating with internal teams. Candidates must possess strong attention to detail, excellent organizational skills, and a solid understanding of HR processes.

Work Location

Location: Mumbai Office
Work Mode: Onsite

Key Responsibilities

Manage the end-to-end global employee lifecycle process, including onboarding and offboarding.
Generate employment-related documents such as verification letters and offer letters tailored to country-specific requirements.
Process employee change requests accurately and ensure timely updates to employee records.
Maintain and organize employee documentation and digital folders.
Validate and process ServiceNow requests while ensuring all required details are included.
Ensure requests are completed within defined Service Level Agreements (SLAs).
Collaborate with internal HR teams to maintain smooth operational processes.

Required Skills

Strong attention to detail and accuracy.
Good organizational and time management skills.
Familiarity with HR processes, documentation, and employee lifecycle management.
Effective verbal and written communication skills.
Proficiency in Microsoft Office tools.

Our Culture

Cornerstone promotes a culture built around innovation, collaboration, and growth. The company encourages individuals to challenge boundaries, explore new ideas, and contribute to meaningful change in the workplace.

Guided by the philosophy “Spark Greatness. Shatter Boundaries. Share Success.”, Cornerstone fosters an environment where curious thinkers and innovators work together to shape the future of work.

Employees at Cornerstone play a key role in helping communities and organizations create opportunities for people everywhere to learn, grow, and succeed in their careers.

About Cornerstone

Cornerstone empowers organizations to adapt and thrive in a rapidly changing world by delivering technology solutions that support workforce development and organizational agility. Its AI-powered ecosystem enables companies to identify emerging skills, develop talent, and create engaging learning experiences for employees worldwide.

By supporting millions of professionals across industries, Cornerstone continues to drive innovation in workforce management and talent development while helping organizations build stronger and more capable teams for the future.