As a Product Operations Intern at Roadie, you’ll support the Product team by helping maintain project documentation, organize Jira workflows, and assist with reporting and coordination efforts. This internship is a great opportunity for someone interested in project management, operations, or product development to gain hands-on experience working in a collaborative, fast-paced environment.

What You’ll Do

Help review and organize outdated or redundant project items within Jira and related tools
Support documentation efforts by updating process guides, templates, and team resources
Collaborate with team members to identify opportunities for improving project organization and workflow consistency
Assist with meeting coordination, note-taking, action item tracking, and follow-up communication
Help prepare project summaries, status updates, and internal documentation
Participate in PM and Scrum team meetings to gain exposure to Agile project management practices
Assist with creating and maintaining Jira dashboards, reports, and tracking systems to help support project visibility and organization
Support the Project Manager with day-to-day operational and coordination tasks

What You Bring

Strong organizational skills and attention to detail
Interest in project management, operations, or product development
Ability to manage multiple tasks and communicate effectively with team members
Some experience with project management systems or comfortable learning new tools in a fast-paced environment
Experience coordinating school projects, student organizations, events, or other collaborative activities is a plus
Familiarity with Jira, Google Workspace, or similar collaboration tools is helpful but not required
Exposure to Agile or Scrum concepts through coursework, internships, or personal projects is a plus
Positive attitude, willingness to learn, and eagerness to contribute to a collaborative team environment

What You'll Get

Exposure to multiple development teams and processes in an Agile environment
Develop practical project management skills, gain exposure to industry-standard tools, and contribute directly to process improvements
Hands-on experience with reporting, which will be utilized by our software development teams
Mentorship with Project Manager/Scrum Master