Role Overview

IQVIA is seeking a Cloud Engineer 2 to join our team in Bengaluru, India. This is a full-time, hybrid role focused on provisioning, operating, and maintaining systems running on major cloud platforms, primarily Azure and AWS.

Responsibilities

Provisioning, operating, and maintaining systems running on Azure and AWS cloud platforms including deployment/teardown and automation.
Working with cloud platforms including IaaS & PaaS components, such as Azure Virtual Machines/EC2 Instances, Golden Image/AMI management, Storage Accounts/S3 buckets, Network Security Groups/Security Groups, vNets/VPCs, Azure App Services, AWS Lambda, and Kubernetes.
Implementing Infrastructure as Code (IaC) and managing CI/CD pipelines using tools like Terraform, Bicep/ARM, CloudFormation, Gitlab, or ADO.
Performing hands-on scripting and automation using PowerShell, Python, Bash, Azure CLI, or AWS CLI.
Managing operating systems (Windows and Linux) from an administration perspective, including configuration, patching, performance tuning, and troubleshooting.
Managing monitoring and metrics using Azure Monitor, Log Analytics, Application Insights, CloudWatch, and shared dashboards.
Configuring and operating backup solutions (Azure Backup, AWS Backup).
Managing update management (patching) on cloud-based systems.
Implementing security policies, RBAC models, IAM roles, and access provisioning.
Creating and maintaining operations documentation.
Troubleshooting issues across Azure/AWS platforms, including OS-level issues.
Adhering to ITIL/ITSM service operations processes (incident/request management, change and configuration management).

Requirements

2/3+ years of experience working with Azure and/or AWS or any other major cloud platform technologies.
Proficiency with Infrastructure as Code (IaC) and CI/CD pipeline experience (e.g., Terraform, Bicep/ARM, CloudFormation, Gitlab, ADO).
Hands-on scripting and automation experience (e.g., PowerShell, Python, Bash, Azure CLI, AWS CLI).
Proficient understanding of Windows and Linux operating systems administration.
Knowledge of network protocols (TCP/IP, UDP, IPSEC, HTTP, HTTPS) and networking concepts (LAN, WAN, VPN).
Experience with monitoring tools like Azure Monitor, Log Analytics, Application Insights, and CloudWatch.
Experience with security policies, RBAC models, and IAM roles.
Degree educated, preferably in science, maths, or engineering areas.
Azure Certification is a must (preferably Azure Administrator or Solutions Architect certified).
AWS Associate level certification is preferred.