Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive.

Internship Program

As a Kiva Intern, you will contribute your passion, drive, ideas, and expertise to expanding our reach and impact while taking on immediate and significant responsibilities within your team. In addition to learning on the job, you'll partake in a variety of educational, social, and professional development workshops and events that will accelerate your professional growth while learning about Kiva and the non-profit, technology, and microfinance sectors. Through this volunteer internship, we hope to provide a high-caliber learning experience. This Kiva internship is a 6-month, part-time (24 - 32 hours per week), United States-based, remote volunteer position.

Department overview:

Kiva U.S. is an innovative direct-to-borrower lending program. Launched in 2011, Kiva U.S. has experimented with different approaches to bring 0% capital to financially excluded entrepreneurs throughout the U.S..

Your Role:

As a Kiva U.S. Operations Intern, you will work closely with our Operations team. The U.S. Operations team is responsible for all operations supporting the U.S. program— from the borrower application to credit underwriting to fundraising support to loan disbursal to risk assessment and repayment. We maintain the tools used by the U.S. team and our partners and strive to leverage them to meet our team’s needs as well as to better support both our borrowers and partners. This intern will be responsible for driving forward the way we support entrepreneurs during the loan origination process (from the moment they start an application for a Kiva loan until they complete their fundraising campaign on kiva.org) and manage delinquency of our borrowers. This role calls for the intern to gain a deep understanding of the entire borrower experience, take part in the review process of loan applications, and own process improvements to our system. The intern will also assist in analysis and project-based work (in areas including but not limited to: communications, data analysis, product, partner success, strategic partnerships, impact) help us continue to develop the U.S. program and drive greater impact for small business entrepreneurs in the U.S.