Role Overview
We are looking for a detail-oriented and responsible Backend Executive to support day-to-day client operations during the night shift. The selected candidate will work directly with the client and their team, handling backend processes, maintaining accurate records, updating systems, and ensuring tasks are completed within the given timelines.
Responsibilities
- Work directly with the client and follow their daily operational requirements.
- Handle backend data entry, documentation, and administrative activities.
- Update and maintain client records, databases, and internal systems accurately.
- Review information and ensure data accuracy before submission.
- Prepare and maintain daily reports, trackers, and operational documents.
- Coordinate with the client through email, chat, and other approved communication channels.
- Follow client-specific processes, guidelines, and Standard Operating Procedures (SOPs).
- Complete assigned tasks within the required turnaround time.
- Identify discrepancies or missing information and escalate them to the appropriate team.
- Maintain confidentiality of client and company information.
- Provide regular updates on task progress and pending activities.
- Support other backend and administrative activities as required by the client.
Requirements
- Any Bachelor's degree / Any Graduate.
- Freshers can apply; relevant backend/operations experience is an advantage.
- Good written and verbal English communication skills.
- Basic knowledge of MS Excel, Word, Google Sheets, and email communication.
- Good typing and data-entry skills.
- Strong attention to detail and accuracy.
- Ability to work independently and communicate professionally with clients.
- Good time-management and organizational skills.
- Willingness to work in a night shift / US shift.
- Comfortable working directly with international clients.
Skills
- MS Excel
- Google Sheets
- Microsoft Word
- Data Entry
- Email Communication
Benefits
- Health insurance
- Provident Fund