Role Overview
Join the Bosch Digital Public Cloud Services team to deliver platform operations and service delivery tasks. As a SO_Public_Cloud_Platform_Engineer, you will support the technology powerhouse of Bosch, ensuring efficient management of global cloud infrastructure.
Responsibilities
- Handle incidents and service requests related to public cloud platforms including Azure, AWS, and GCP.
- Manage IT Service Provider (ITSP) requests within defined SLAs.
- Provision, manage, and govern cloud subscriptions, accounts, and projects.
- Perform lifecycle management, including creation, modification, and decommissioning of cloud resources.
- Prepare monthly reporting of service delivery KPIs and internal charging data.
- Support cloud cost optimization and security initiatives.
- Coordinate with cloud vendors and internal stakeholders for issue resolution.
Requirements
- Bachelor of Engineering in Computer Science.
- 2 - 3 years of experience in public cloud environments.
- Strong knowledge of ITIL processes and experience with ticketing and vendor case handling.
- Solid fundamentals in IT Infrastructure.
- Strong troubleshooting and problem-solving skills.
Skills
- Azure
- AWS
- GCP
- ITIL
- Cloud Governance
Nice to Have
- Public Cloud Certifications (Azure / AWS / GCP).