WARRANTY DATA ANALYSIS ENGINEER

Role Overview

The Data Analyst – AG Products Warranty & Telematics is responsible for analyzing warranty, telematics, and engineering performance data to identify product quality trends, drive continuous improvement, and support data-driven decision-making across Agricultural (AG) products. This role involves collaborating with Product Engineering, Manufacturing, and other stakeholders to monitor key quality KPIs and interpret complex datasets to enhance product reliability and customer experience.

Responsibilities

• Collect, validate, and analyze warranty, telematics, ADPU, NPS, and quality data to identify failure patterns and performance trends.
• Perform trend, Pareto, root-cause, and predictive analytics to prioritize quality improvements.
• Develop dashboards, KPI reports, and analytical solutions to enable data-driven decision-making.
• Support projects leveraging Artificial Intelligence (AI), Machine Learning (ML), and automation technologies.
• Analyze vehicle telemetry and usage data from multiple platforms to identify opportunities for product enhancements and service optimization.
• Design and maintain enterprise data solutions, automated workflows, and reporting platforms.

Requirements

• Experience in advanced analytics, data visualization, and reporting.
• Ability to support development and deployment of AI, Machine Learning (ML), and Generative AI solutions.
• Proven track record of executing projects leveraging analytics, automation, and low-code platforms.
• Experience in mechanical, electrical, or system-level root-cause investigations using statistical techniques.
• Proficiency in utilizing enterprise platforms such as Azure DevOps and Microsoft Dynamics.
• Strong English communication skills.

Skills

• Power BI
• Python
• Databricks
• SQL
• Machine Learning