Product & Business Intern

Role Overview

At elSapiens, you won't be sitting on the sidelines watching projects happen. You'll work directly with the Director and get involved in real customer problems, product decisions, software execution and business operations. This role is designed for someone who wants to learn how businesses, customers and software come together.

Responsibilities

• Understanding customer and user feedback
• Identifying friction in products and workflows
• Turning user problems into clear requirements
• Working with developers and product teams to get things implemented
• Testing whether a solution actually solves the original problem
• Tracking features, bugs, support requests and improvements
• Preparing product and business documentation
• Following projects through development, testing and release
• Preparing updates for clients and internal stakeholders
• Identifying things that are getting stuck and making sure they move forward
• Exploring ways to make our products more intuitive and useful

Requirements

• Background in Business, Management, Engineering, Computer Science, Product, Operations, or a related field
• Strong curiosity and ability to notice small problems others overlook
• User-centric mindset
• Ability to bring structure to messy or unclear situations
• Ownership mentality
• Interest in understanding how software is built and technical decision-making

Skills

• Product Management
• Business Analysis
• Agile Methodologies
• User Experience (UX)
• Software Development Lifecycle (SDLC)