Executive - Operations (Backend)

Role Overview

IDfy is building the foundational layer of trust for the modern world, providing the essential infrastructure that global businesses rely on to operate securely. As an Executive - Operations (Backend), you will play a critical role in our mission to ensure every interaction is backed by verified trust through our AI-powered TrustStack.

Responsibilities

• Comprehensive Data Collection & Research: Conduct deep-dive searches to extract relevant information from multiple public records, official sources, and databases across India.
• Data Verification & Validation: Perform rigorous checks to ensure the accuracy, consistency, and authenticity of all captured information.
• Background Verification (BGV): Initiate verification procedures, coordinating with previous employers and SPOCs to ensure smooth and timely closure.
• Omni-channel Follow-ups: Proactively follow up through both calls and emails to resolve pending cases and clear bottlenecks.
• Database Management: Maintain and update internal databases with structured, high-quality information gathered through your research.

Requirements

• 0-5 years of experience.
• Strong verbal and written communication skills.
• High attention to detail and accuracy.
• Ability to manage high volumes under defined timelines.
• Analytical thinking and decision-making ability.
• Professional etiquette and stakeholder management skills.

Skills

• Data Research
• Background Verification
• Database Management
• Stakeholder Management
• Data Validation

Benefits

• Health insurance
• Life insurance
• Paid sick time
• Provident Fund