BPO Non-Voice Process ( Data Processing & Backend Executive)

Role Overview

We are seeking a focused and organized Back-Office Executive to join our Data Processing division. In this role, you will be responsible for managing large volumes of data, verifying documentation, and ensuring our database remains accurate and up-to-date. This is a 100% non-voice role involving zero customer calling.

Responsibilities

• Data Entry & Management: Accurately input and update client information, transaction records, and alphanumeric data into the company CRM.
• Document Verification: Review uploaded documents (IDs, invoices, or applications) for authenticity and completeness based on company guidelines.
• Error Detection: Perform regular data audits to identify and correct discrepancies or duplicate entries.
• Workflow Management: Ensure all assigned data "batches" are completed within the stipulated Turnaround Time (TAT).
• Reporting: Generate daily or weekly reports in MS Excel summarizing the volume of data processed.

Requirements

• Age criteria 18 to 29 years.
• Ability to work in person.
• Strong attention to detail for data auditing and document verification.

Skills

• MS Excel
• Data Entry
• CRM
• Data Processing
• Documentation