Cloud Support Engineer

Role Overview

The Junior Cloud Operations Engineer supports the operation of cloud‑native platforms with a focus on Kubernetes and microservices‑based applications. This role assists with day‑to‑day deployments, monitoring, and operational support of containerized workloads in Azure and/or AWS environments. The position works closely with DevOps and application teams to ensure stable, reliable, and compliant production and non‑production environments.

Responsibilities

• Support day‑to‑day deployments of microservices on Kubernetes platforms (e.g., AKS/EKS) across multiple environments.
• Assist with routine Kubernetes operations, including monitoring workloads, validating deployments, restarting services, and basic troubleshooting.
• Execute and support application deployments through CI/CD pipelines, Helm charts, and approved deployment configurations.
• Monitor application and platform health, respond to alerts, and support incident triage and resolution for containerized services.
• Coordinate with development and DevOps teams during release activities, configuration updates, and environment readiness checks.
• Support operational maintenance activities such as configuration updates, certificate renewals, and container image updates.
• Follow defined service management and change processes, ensuring accurate documentation and timely updates.
• Maintain deployment runbooks and operational documentation to support consistent and repeatable operations.

Requirements

Degree / Engineering, Computer Science, Information Technology, or a related field.