Retail & E-Commerce Experience Intern

THE WATCHMAKER OF WATCHMAKERS Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms.

RETAIL & E-COMMERCE EXPERIENCE INTERN – 6 MONTHS INTERNSHIP – GENEVA

A unique experience is waiting for you in Jaeger-LeCoultre, we are looking for our next super Interns! According to your affinity, you will join our departments for: 6 MONTHS INTERNSHIPS starting in JULY in GENEVA, SWITZERLAND. Our Retail teams are looking forward to welcoming you.

HOW WILL YOU MAKE AN IMPACT ?

Website Operations & Content

• Support the Content and Omnichannel Experience Project Manager in coordinating the editorial calendar, ensuring smooth customer journeys and Maison-aligned messaging.
• Collaborate with internal stakeholders (marketing, product, markets) to guarantee on-time content and activations delivery.
• Manage engraving requests and consolidate feedback from markets.
• Contribute to catalog maintenance (product updates, assortments, visibility) and support the launch of new products online.
• Monitor website performance and user experience, identifying improvement opportunities.

Retail Tools & Digital Operations

• Support the team in monitoring and improving retail digital tools
• Assist in building and maintaining regular reports
• Follow up on tickets and coordinate with IT and external partners to ensure timely resolution of issues.
• Participate in testing phases (UAT) for new features and tools enhancements.
• Contribute to the documentation of processes and best practices for retail digital tools

The role may involve ad-hoc tasks and responsibilities within the broader retail function.

WHAT ABOUT YOU ?

You are currently pursuing a Master’s degree and are looking for a 6-month internship. You have a first experience in e-commerce or digital project management. Exposure to the luxury industry or fine watchmaking is a plus. You are fluent in English and French; another language is a strong advantage. You demonstrate excellent organizational skills and a high level of rigor, with the ability to manage multiple tasks simultaneously.