Role Overview
As a ServiceNow Developer (Software Engineer II) at JPMorganChase within the Corporate Technology HRSD Workforce Technology team, you are part of an agile team that works to enhance, design, and deliver the software components of the firm's state-of-the-art technology products in a secure, stable, and scalable way. You will execute software solutions through design, development, and technical troubleshooting while gaining the skills needed to grow within your role.
Responsibilities
- Executes standard software solutions, design, development, and technical troubleshooting
- Leverages enterprise-authorized AI coding assist tools to improve code quality, delivery speed, and productivity
- Writes secure and high-quality code using modern programming languages with limited guidance
- Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems
- Applies knowledge of tools within the Software Development Life Cycle (SDLC) toolchain, including automation capabilities
- Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems
- Learns and applies system processes and methodologies for secure, stable code development
Requirements
- Formal training or certification on software engineering concepts and 2+ years applied experience
- Experience in developing, debugging, and maintaining code in a large corporate environment
- Hands-on experience using AI-assisted software development tools and ability to validate AI-generated outputs
- Understanding of responsible AI use, data sensitivity, and security expectations
- Exposure to Agile methodologies such as CI/CD, Application Resiliency, and Security
- Extensive knowledge of the ServiceNow platform, including custom widgets, configuration, and scripting
- Demonstrated knowledge of technical disciplines such as Cloud, Artificial Intelligence, or Machine Learning
Preferred Qualifications
- Hands-on experience in ServiceNow platform implementation
- Experience implementing business rules, client scripts, fix scripts, and schedule jobs
- Strong understanding of the ServiceNow platform and PaaS model
- Knowledge in HRSD Domain and NowAssist
Skills
- ServiceNow
- JavaScript
- Agile
- CI/CD
- AI-Assisted Development