Product Designer

Role Overview

MoEngage is an insights-led customer engagement platform trusted by over 1,200 global brands. We are looking for a Product Designer who can understand customer needs and translate them into actionable designs. You will empathize with users through their journeys, leveraging platform knowledge to determine how they accomplish goals and why they use the platform to build future-ready features.

Responsibilities

• Partner closely with Product, Engineering, and UX Research to drive product strategy and design simple experiences.
• Own end-to-end user journeys from ideation and prototyping to user testing and final production.
• Participate in design critique processes to provide and receive feedback.
• Conduct user interviews, testing sessions, card sorting, and affinity mapping using qualitative and quantitative data.
• Design high-impact, functional User Interfaces for Web and Mobile platforms.
• Manage and contribute to the MoEngage Design System.

Requirements

• Bachelor's or Master's degree in Design, Human-Computer Interaction, Visual Communication, or related fields.
• 3-5 years of relevant experience.
• Experience designing scalable end-user, business web-based applications in B2B SaaS or enterprise domains.
• An exceptional portfolio highlighting user-centered design solutions (UX Design).
• Strong understanding of Visual Design and Information Design.
• Excellent proficiency in using Figma as the primary design tool.
• Excellent verbal and written communication, planning, and time management skills.

Nice to Have

• Hands-on experience designing visual assets like creatives and icons.
• Knowledge of Motion Design.
• Proficiency in User Research.

Skills

• Figma
• UX Design
• B2B SaaS
• Mobile Design
• Web Design