Software Engineer II

Role Overview

The Unified Communications Tier 3 department at Motorola Solutions is responsible for ensuring the reliability and maintainability of hardware, software processes, network facilities, controls, and security systems. This role focuses on troubleshooting 'Push-To-Talk' solutions, managing network configurations, and developing automation tools to monitor system health and performance.

Responsibilities

• Troubleshoot, debug and drive ‘Push-To-Talk' solution issues to resolution by joining live troubleshooting calls with customers, capturing application logs & network captures.
• Deploy 'Push-To-Talk' application and configure network for communication across servers.
• Configure Linux routes and iptables according to network requirements.
• Monitor network performance, application performance and service integrity.
• Develop tools and provide Web Services to parse application logs, system health information and network captures.
• Develop tools to automate monitoring that assess and monitor Key Performance Indicators of the 'Push-To-Talk' solution.
• Maintain and enhance all monitoring and debugging tools.

Requirements

• Knowledge of Networking Protocols (Layer 3 to Layer 7).
• Understanding of complex application flows and layers.
• Experience with Web Services and Microservices.
• Understanding of Virtualized Environments.
• Great communication skills and ability to handle customer calls.

Skills

• Linux
• Networking Protocols
• Web Services
• Microservices
• iptables

Benefits

• Competitive salary.
• Annual Leave (up to 30 working days).
• Employee stock purchase plan.
• Life assurance and Group Medical insurance.
• Enhanced maternity and paternity pay.
• Educational Assistance Policy and career development support.