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Service Request Automation Engineer
MSD
Actively HiringFull-time
Location
TS, IN
Experience
2-4 years
Role
Service Request Automation Engineer
Salary
Competitive
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Job Description
Role Overview
The ServiceNow Request Automation Engineer serves as a key role for the design, implementation, and evolution of all products and services as part of the Automation and Client Enabling Technologies (ACE) product line. Based in Hyderabad, you will focus on developing and maintaining products for the enterprise ServiceNow portal to increase operational integrity, productivity, and reduce costs related to IT service requests.
Responsibilities
- Design, implement, and evolve automated products and services for the enterprise ServiceNow portal.
- Maintain enterprise portal design and code integrity, adhering to all standards and policies.
- Build high-quality, clean, scalable, and reusable code using Agile practices.
- Design and implement new products and features while enhancing the existing product suite.
- Collaborate with global teams in a DevOps environment.
- Develop automated testing solutions.
Requirements
- Previous experience developing ServiceNow software solutions.
- Proficiency in JavaScript, Jelly, Web Services, MySQL, XML, HTML, and CSS.
- Experience with databases and Object-Relational Mapping (ORM) frameworks such as Sequelize.
- Aptitude for learning new technologies quickly.
- Demonstrated work experience in a DevOps environment and Agile practices.
Skills
- ServiceNow
- JavaScript
- Web Services
- MySQL
- DevOps
Required Skills
ServiceNowJavaScriptWeb ServicesMySQLDevOps
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