Site Reliability Engineer (SRE)

Role Overview

We are seeking highly motivated Site Reliability Engineers (SREs) to ensure the availability, reliability, scalability, and performance of our SaaS production environments. The ideal candidate will have hands-on experience with cloud platforms, Kubernetes, Infrastructure as Code (IaC), automation, monitoring, and incident management.

Responsibilities

• Monitor production environments using Datadog, PagerDuty, Grafana, and Prometheus.
• Act as the first responder for alerts and incidents, acknowledging P1 alerts within 5 minutes.
• Perform root cause analysis (RCA) and contribute to post-incident reviews.
• Provision, manage, and optimize cloud infrastructure on AWS and/or GCP.
• Manage Kubernetes clusters (EKS/GKE) and related cloud-native services.
• Execute SaaS application deployments using CI/CD pipelines.
• Manage Kubernetes deployments using Helm Charts and GitOps practices.
• Develop and maintain Terraform modules and infrastructure automation.
• Implement configuration management using Ansible.
• Build automation scripts using Python and Bash to eliminate repetitive tasks.
• Implement metrics, logs, and traces using observability platforms.
• Execute and validate backup and recovery processes using Veeam, AWS Backup, or GCP Snapshots.

Requirements

• 3 to 7 years of experience in an SRE or production support role.
• Strong troubleshooting and analytical skills.
• Experience working in on-call environments and understanding SLI, SLO, and SLA concepts.
• Ability to work under pressure during critical incidents.
• Experience working in Agile, DevOps, or SRE teams.

Skills

• Kubernetes
• AWS
• Terraform
• Python
• Ansible

Benefits

• Competitive salary and benefits package.
• Culture focused on talent development with quarterly growth opportunities.
• Company-sponsored higher education and certifications.