Role Overview
PSMG & Associates, Chartered Accountants is seeking an IT Support Engineer (Software & Hardware) to join our team in Kavi Nagar, Ghaziabad. This role involves maintaining our IT infrastructure, ensuring seamless hardware and software operations, and providing technical assistance to employees.
Responsibilities
- Install, configure, and maintain desktop computers, laptops, printers, scanners, and other IT equipment.
- Troubleshoot hardware, software, network, and system-related issues.
- Install and manage Windows OS, Microsoft Office, antivirus software, and other office applications.
- Configure and maintain LAN, Wi-Fi, internet connectivity, and shared network devices.
- Provide technical support to employees for day-to-day IT issues.
- Perform regular system updates, data backup, and preventive maintenance.
- Diagnose and replace faulty hardware components when required.
- Manage user accounts, email configurations, and software installations.
- Coordinate with external vendors for hardware servicing and procurement.
- Maintain IT asset inventory and documentation.
Requirements
- 1–3 years of experience in IT support.
- B.Tech / Diploma in Computer Science, IT, Electronics, or a related field.
- Strong problem-solving and communication skills.
- Ability to work in-person in Ghaziabad.
- Immediate joiners preferred.
Skills
- Windows OS
- Networking
- Microsoft Office
- Hardware Troubleshooting
- LAN/WAN
Benefits
- Salary: ₹15,000 – ₹25,000 per month
- Flexible schedule