QA Engineer(Automation and API Testing)

Role Overview

TechRyde Private Limited is looking for a detail-oriented QA professional for a hybrid role consisting of 70% Quality Assurance and 30% Product Support. You will be responsible for testing APIs, identifying bugs, and supporting clients with technical issues, working closely with Engineering, Product, and Support teams to ensure high product quality.

Responsibilities

• Perform API testing using Postman, Swagger, or similar tools
• Validate API responses, status codes, data accuracy, and edge cases
• Write and execute test cases for APIs and product features
• Identify, log, and track bugs and defects
• Perform regression and functional testing
• Perform automation testing using JavaScript (Selenium) or Python
• Provide technical support to clients via email, chat, or calls
• Troubleshoot API, integration, and product-related issues
• Analyze logs and debug issues to identify root causes
• Assist clients in understanding API usage and integrations
• Handle incident management, prioritization, and escalation
• Maintain documentation and knowledge base articles

Requirements

• 1–3 years of experience in QA, API Testing, or Technical Support
• Strong understanding of REST APIs and API testing tools (Postman, Swagger)
• Basic knowledge of automation testing (JavaScript Selenium / Python preferred)
• Understanding of software testing concepts (test cases, bug lifecycle, regression testing)
• Familiarity with logs analysis and debugging techniques
• Basic knowledge of SQL for data validation
• Good understanding of SDLC/STLC
• Excellent communication skills (written and verbal)
• Strong problem-solving and analytical thinking

Nice to Have

• Experience with API authentication (OAuth, API Keys)
• Exposure to SaaS or cloud-based applications
• Familiarity with monitoring/logging tools
• Experience working in client-facing support roles

Skills

• Postman
• Selenium
• Python
• REST API
• SQL