Role Overview
TechRyde Private Limited is looking for a detail-oriented QA professional with strong API testing skills. This role is a blend of Quality Assurance (70%) and Product Support (30%), where you will be responsible for testing APIs, identifying bugs, and supporting clients with technical issues. You will work closely with Engineering, Product, and Support teams to ensure high product quality and smooth client experience.
Responsibilities
- Perform API testing using Postman, Swagger, or similar tools
- Validate API responses, status codes, data accuracy, and edge cases
- Write and execute test cases for APIs and product features
- Identify, log, and track bugs and defects
- Perform regression and functional testing
- Perform automation testing using JavaScript (Selenium) or Python
- Provide technical support to clients via email, chat, or calls
- Troubleshoot API, integration, and product-related issues
- Analyze logs and debug issues to identify root causes
- Assist clients in understanding API usage and integrations
- Handle incident management, prioritization, and escalation
Requirements
- 1–3 years of experience in QA, API Testing, or Technical Support
- Strong understanding of REST APIs and API testing tools (Postman, Swagger)
- Basic knowledge of automation testing (JavaScript Selenium / Python preferred)
- Understanding of software testing concepts (test cases, bug lifecycle, regression testing)
- Familiarity with logs analysis and debugging techniques
- Basic knowledge of SQL for data validation
- Good understanding of SDLC/STLC
- Excellent communication skills (written and verbal)
Skills
- Postman
- REST APIs
- Python
- Selenium
- SQL