Software Engineer (L3) Email

Role Overview

Join the team as Twilio’s next Software Engineer, Platform Engineering (L3). This position is a critical engineering role within Twilio Platform Engineering, requiring a hands-on engineer capable of developing, deploying, and managing highly available, massive-scale distributed systems. You will build and operate resilient backend services at scale and contribute to the design and reliability of our dual-cloud infrastructure spanning across Amazon Web Services (AWS) and Microsoft Azure.

Responsibilities

• Design, build, and operate services and automations to manage Kubernetes clusters at scale.
• Drive rigorous code reviews and push for maintainable patterns, ensuring high testing standards.
• Manage and enhance cloud configurations across AWS and Azure environments utilizing Terraform.
• Ensure deep observability coverage by standardizing metrics, alerts, and distributed tracing.
• Identify technical debt, system bottlenecks, and single points of failure.
• Mentor junior engineers and lead technical sprint planning.

Requirements

• 4+ years of professional software engineering experience building and operating resilient backend services at scale using Kubernetes.
• Experience with CAPI, EKS and managing zero-downtime Kubernetes cluster upgrades.
• Practical experience leveraging AI-assisted development tools to accelerate code generation and automate testing.

Skills

• Kubernetes
• Terraform
• AWS
• Azure
• Distributed Systems