Role Overview
As a Solutions Computer Engineer within the Solutions & Customer Success team, you will act as a technical champion, working closely with enterprise clients to implement, optimize, and support Claude-based solutions. You will bridge the gap between cutting-edge AI technology and real-world business applications to ensure maximum product value.
Responsibilities
- Provide technical support and guidance to enterprise clients implementing Claude APIs and solutions
- Design and develop proof-of-concept implementations tailored to specific client use cases
- Serve as the technical lead for integration projects, including prompt engineering, system design, and testing
- Conduct technical training sessions and workshops for client development teams
- Troubleshoot technical issues, optimize performance, and provide best practices guidance
- Gather client feedback and collaborate with product teams to inform feature development
- Develop technical documentation, code samples, and best practice guides
- Stay current with AI/ML advancements
Requirements
- 1-2 years of professional software engineering or technical experience
- Claude Architect certification or equivalent demonstrated expertise with Claude
- Strong proficiency in at least one programming language (Python, JavaScript, Java, or Go)
- Experience with REST APIs and API integration
- Understanding of software development best practices and system design principles
- Bachelor's degree in Computer Science, Engineering, or related field
Nice to Have
- Experience with Large Language Models (LLMs) or AI/ML technologies
- Familiarity with cloud platforms (AWS, Google Cloud, or Azure)
- Experience with database systems and data management
- Experience with version control systems (Git)
Skills
- Python
- Claude API
- Prompt Engineering
- REST APIs
- Large Language Models