Role Overview
Join U.S. Bancorp India to build comprehensive solutions within ServiceNow FSO and CSM modules. You will design scalable systems, investigate failures, and drive operational enhancements while ensuring high standards of quality and security.
Responsibilities
- Build solutions within ServiceNow FSO and CSM modules, including Portal, Virtual Assistant, Mobile, and Service Operations Workspace (SOW).
- Design systems following architectural best practices for scalability, reliability, and performance.
- Investigate system failures and suggest design improvements.
- Perform code reviews to uphold engineering best practices.
- Maintain compliance with security protocols and reliability engineering standards.
- Collaborate using Agile and DevOps methodologies.
Requirements
- Bachelor’s degree or equivalent professional experience.
- At least three years of ServiceNow development experience.
- Proficiency in JavaScript (client and server-side scripting).
- Knowledge of HTML, CSS, and AngularJS.
- Familiarity with ServiceNow Mobile Studio.
Skills
- ServiceNow
- JavaScript
- AngularJS
- HTML/CSS
- Agile
Nice to Have
- Experience with AI and Virtual Agent (NLU integrations).
- Expertise in workflow automation and UI/UX design.
- ServiceNow CSA or CAD certifications.
- ServiceNow CSM Implementation Specialist certification.