Cloud Operations Engineer - (AWS and Azure/GCP)

Role Overview

We are looking for a skilled Cloud Operations Engineer to manage, monitor, and optimize our cloud infrastructure across AWS, Azure, and GCP environments. The role involves ensuring high availability, performance, and cost-efficiency of cloud workloads while supporting deployment pipelines and incident response, working from our Pune office.

Responsibilities

• Monitor cloud infrastructure (compute, storage, networking, databases) for availability, performance, and capacity across production and non-production environments.
• Manage day-to-day cloud operations including provisioning, scaling, patching, and decommissioning of cloud resources.
• Respond to and resolve infrastructure incidents within defined SLAs; perform root cause analysis (RCA) for recurring issues.
• Automate routine operational tasks using scripting (Bash, Python, PowerShell) and Infrastructure-as-Code tools (Terraform, CloudFormation, ARM templates).
• Manage backup, disaster recovery, and business continuity processes for cloud workloads.
• Implement and maintain cost optimization practices — rightsizing, reserved instances, auto-scaling policies.
• Support CI/CD pipelines and work with DevOps teams to deploy applications and infrastructure changes.
• Maintain cloud governance — tagging standards, access controls (IAM), and compliance with internal policies.
• Manage cloud monitoring/observability tools (CloudWatch, Azure Monitor, Datadog, Grafana, Prometheus).
• Participate in on-call rotation for critical incident support.
• Document runbooks, SOPs, and architecture diagrams for cloud environments.
• Coordinate with vendors/cloud providers for support tickets and escalations.

Requirements

• Bachelor’s degree in computer science, IT, or related field.
• Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP); multi-cloud exposure is a plus.
• Working knowledge of Infrastructure-as-Code (Terraform/CloudFormation) and configuration management (Ansible/Chef/Puppet).
• Proficiency in scripting languages (Python, Bash, PowerShell).
• Understanding of networking fundamentals (VPC, subnets, load balancers, DNS, VPN).
• Familiarity with monitoring/logging tools.
• Relevant certifications preferred: AWS Certified SysOps Administrator, Azure Administrator Associate, or equivalent.
• Strong troubleshooting, analytical, and communication skills.

Skills

• Terraform
• Python
• AWS
• Azure
• GCP