Associate Software Developer

About Visalaw.ai Visalaw.ai is transforming immigration law through AI. Our platform helps immigration attorneys and legal teams automate document drafting, case research, translation, and other time-consuming legal workflows so they can focus on delivering exceptional service to their clients. We're a fast-growing software company where AI isn't just a feature—it's at the center of everything we build. Our team moves quickly, collaborates closely, and values people who enjoy solving real customer problems with technology.

About the Role

We're looking for an Associate Software Developer who enjoys both building software and helping solve complex customer issues. This is an ideal opportunity for someone with 1–2 years of professional software development experience who wants to continue growing as an engineer while gaining exposure to real-world product challenges. You'll spend your time developing new features, fixing bugs, and working closely with our Support and Engineering teams to investigate technical issues, identify root causes, and improve the customer experience. If you're curious, enjoy debugging, and like seeing the direct impact of your work, we'd love to meet you.

Requirements

What You'll Do

• Implement small-to-medium features and bug fixes across the frontend (Next.js) and backend (NestJS), under code review from senior engineers.
• Triage and resolve escalated customer support issues that require code-level investigation, not just first-line troubleshooting.
• Query production databases (PostgreSQL via Supabase, MongoDB Atlas) to investigate account-level issues and verify data state.
• Reproduce reported bugs, isolate root cause, and either fix them directly or hand off to the engineering team with well-organized context.
• Write and maintain tests for the code you ship.
• Communicate technical findings clearly to customers in plain language when a support issue needs it.
• Maintain internal support and engineering documentation as you learn the product.
• Identify patterns in support tickets that point to recurring bugs or product gaps, and turn them into engineering tickets.

Required Qualifications

• 1–2 years of professional software development experience.
• Working proficiency in JavaScript/TypeScript, with some exposure to React or Next.js.
• Comfortable writing and debugging backend code in Node.js.
• Able to read and write SQL queries against a production database.
• Clear, professional written communication—comfortable explaining technical issues to both engineers and non-technical customers.
• Systematic debugging approach: reproducing issues, isolating root cause, documenting findings.

Nice-to-Haves

• Direct experience with Next.js and NestJS specifically.
• Exposure to MongoDB or other document databases.
• Prior experience in a technical support, QA, or help-desk role alongside development work.
• Familiarity with AWS (ECS, CodeBuild/CodeDeploy) or CI/CD pipelines.
• Experience with SaaS products in a legal, compliance, or document-heavy domain.
• Exposure to LLM APIs (OpenAI, Anthropic) or AI-integrated features.