Download App
Application Support Engineer – IT Operations
Clean Harbors
Actively HiringFull-time
Location
TS, IN
Experience
2-4 years
Role
Application Support Engineer – IT Operations
Salary
Competitive
Your Application Toolkit
Stand out. Get hired.
80% of applicants fail the initial ATS screen. Check your compatibility before you apply and stand out from the crowd.
Share this job
Know someone who'd be a great fit?
Job Description
Role Overview
Clean Harbors Inc. is seeking an Application Support Engineer – IT Operations with 2-4 years of experience to join our team in Hyderabad. This role involves performing initial triage, troubleshooting, and monitoring for applications, websites, and backend services to ensure high availability and performance.
Responsibilities
- Perform initial triage and troubleshooting for applications, websites and backend services related incidents (P1/P2)
- Monitor application health, logs, and alerts using monitoring tools
- Analyze issues related to .NET based applications, APIs, database layers and Angular frontends
- Execute basic SQL queries for data validation, troubleshooting, and issue analysis
- Identify whether issues are related to application, database, infrastructure, or network
- Perform log analysis (IIS logs, application logs, event logs)
- Restart services, validate jobs, and perform basic remediation steps
- Coordinate with development, database, and infra teams for issue resolution
- Ensure proper incident documentation, updates, and closure in ITSM tools (e.g., ServiceNow)
- Participate in Major Incident Management (MIM) calls and provide updates
- Follow SLA adherence and escalation procedures
- Support deployment validations and post-release monitoring
- Contribute to knowledge base articles and SOP documentation
Requirements
- Basic understanding of .NET framework / .NET Core applications
- Familiarity with C# applications
- Working knowledge of Angular-based web applications
- Hands-on experience with Microsoft SQL Server (SELECT queries, troubleshooting, Stored Procedures)
- Understanding of REST APIs, HTTP status codes, and web services
- Experience with Log monitoring platforms (e.g., Logic Monitor, Dynatrace)
- Basic knowledge of Windows Server, IIS, Network & server components
Skills
- .NET
- C#
- Angular
- Microsoft SQL Server
- ServiceNow
Nice to Have
- Exposure to incident/problem/Change management processes (ITIL)
- Knowledge of batch jobs, schedulers (e.g., SQL Agent, SSIS jobs)
- Basic scripting (PowerShell)
- Understanding of cloud platforms (Azure)
Required Skills
NETC#AngularMicrosoft SQL ServerServiceNow
Ready to make your move?
Take the next step in your career. Apply directly on the company's platform.
Apply for this role