Java-Based Core Banking Application Product Support Engineer

Role Overview

We are seeking a mid-level Java-Based Core Banking Application Product Support Engineer to support, troubleshoot, and maintain enterprise core banking applications. The role involves incident resolution, defect analysis and coordination with business, technology, and vendor teams.

Responsibilities

• Provide support for Java-based core banking applications
• Analyze, troubleshoot, and resolve application issues related to Java, REST APIs, Oracle SQL/PLSQL, batch processing, integrations, and core banking workflows
• Support incident, problem, and change management processes in alignment with defined ITIL practices
• Investigate logs, database issues, interface failures, batch job errors, and application server issues
• Support application deployments, patching, release validation, smoke testing, and rollback planning
• Perform root cause analysis and document corrective/preventive actions
• Ensure compliance with bank technology, security, audit, and change control standards

Requirements

• 4–7 years of experience in application support, production support, or software engineering
• Hands-on experience supporting Java/J2EE-based enterprise applications and good coding and problem-solving experience on Java based applications
• Strong knowledge of Oracle SQL and PLSQL, including procedures, functions, triggers, and query troubleshooting
• Experience with REST/SOAP APIs, XML, JSON, and application integration troubleshooting
• Working knowledge of core banking platforms, banking operations, or financial services applications
• Familiarity with batch jobs, schedulers, file processing, and interface support
• Strong analytical, communication, and documentation skills

Skills

• Java
• Oracle SQL
• REST APIs
• PLSQL
• J2EE