Back End Developer

Role Overview

We’re looking for a Managed Services Back End Engineer to support, maintain, and enhance enterprise-grade backend systems for global clients. You’ll play a key role in ensuring application stability, resolving production issues, optimising backend performance, and delivering continuous improvements within a managed services environment.

Responsibilities

• Design, develop, maintain, and support backend services, APIs, microservices, and integrations across enterprise applications.
• Work as part of a managed services team to handle incidents, service requests, problem tickets, minor enhancements, and production support activities within defined SLAs.
• Investigate, troubleshoot, and resolve application issues, production defects, performance bottlenecks, integration failures, and data-related issues.
• Write clean, modular, scalable, and maintainable backend code using technologies such as Java, Spring Boot, Node.js, Python, .NET, or similar backend frameworks.
• Develop and support RESTful APIs, SOAP services, middleware integrations, and third-party system connections.
• Work with relational and NoSQL databases such as MySQL, PostgreSQL, Oracle, SQL Server, MongoDB, or similar.
• Monitor and improve backend application performance, API response times, and database queries.
• Use tools such as Splunk, AppDynamics, New Relic, Datadog, ELK, Grafana, Prometheus, or CloudWatch to monitor applications.
• Support deployments, hotfixes, configuration changes, and release validation.
• Perform detailed Root Cause Analysis (RCA) for recurring production issues.
• Identify opportunities to automate repetitive support tasks and improve operational efficiency.
• Collaborate with client stakeholders, product owners, QA teams, and DevOps engineers.
• Maintain technical documentation, support runbooks, and API documentation.

Requirements

• 4–7 years of hands-on experience in backend development, application support, or managed services delivery.
• Strong backend engineering experience in Java / Spring Boot, Node.js, Python, or .NET / C#.
• Strong understanding of Microservices architecture, REST APIs, SOAP services, JSON, and XML.
• Experience working in a production support or managed services environment with SLA-driven delivery.
• Hands-on experience with databases such as MySQL, PostgreSQL, Oracle, SQL Server, or MongoDB.
• Experience with logging, monitoring, and observability tools.
• Good understanding of cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Familiarity with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps, or Bitbucket Pipelines.
• Strong knowledge of Git-based version control workflows.
• Understanding of security best practices including API security and encryption.

Skills

• Java
• Node.js
• Python
• Spring Boot
• AWS