Role Overview
Supports AI and analytics discovery through process mining, AI use case analysis, data exploration, analytical modeling, and insight generation for CXI transformation opportunities.
Responsibilities
- Analyze operational data and process flows to identify bottlenecks, inefficiencies, patterns, and improvement opportunities.
- Support AI/ML and agentic AI use case analysis, prioritization, feasibility assessment, and value framing.
- Prepare analytical summaries, data-readiness observations, visualizations, dashboards, and insight packs.
- Collaborate with Principal Data Scientist, BAs, consultants, and architects to connect analytics findings to business opportunities.
- Document data assumptions, data quality observations, process mining outputs, and analytical limitations.
Requirements
- 3-6+ years in analytics, data science, process mining, or applied machine learning.
- Healthcare domain experience is required, with healthcare payer, claims, member experience, G&A, audit, or regulatory workflow exposure preferred based on track assignment.
- Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, Engineering, or related field.
- Experience with Python/R/SQL, analytics tools, visualization, process mining tools, and basic ML methods preferred.
- Ability to translate data findings into clear business insights.
Skills
- Python
- R
- SQL
- Machine Learning
- Process Mining