Custom Software Engineer

Role Overview

As a Custom Software Engineer, a typical day involves designing, building, and configuring applications tailored to fulfill specific business processes and application needs. This role requires engaging with various project requirements to create solutions that align with organizational goals. The workday often includes collaborating with stakeholders to understand evolving needs and ensuring that the developed applications integrate seamlessly within the existing environment. Continuous refinement and adaptation of applications to meet dynamic business demands are key aspects of the daily routine, fostering innovation and efficiency in software delivery.

Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather and analyze business requirements for application development.
• Ensure the quality and performance of applications through thorough testing and validation.
• Maintain clear and comprehensive documentation of application design and configuration processes.
• Support junior team members by sharing knowledge and assisting in problem-solving activities.

Requirements

• Minimum 3 years of experience in Salesforce Industries Communications Cloud.
• 15 years of full-time education required.
• Strong understanding of application design principles and software configuration techniques.
• Ability to troubleshoot and resolve complex application issues effectively.
• Familiarity with integration methods and tools to connect applications with other systems.
• Experience in optimizing application performance and ensuring scalability.

Skills

• Salesforce Industries Communications Cloud
• Salesforce Omnistudio Platform
• Application Design
• Software Configuration
• System Integration