Role Overview
Convin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales, collections, and customer experience. With our proprietary AI and automation, we help enterprises analyze conversations, drive insights, improve conversions, and deliver exceptional customer experiences. This is an opportunity to build, learn, and grow in one of the hottest categories in tech, working directly with founders and senior leaders in a high-growth startup.
Responsibilities
- Explore and analyze large conversational datasets to identify patterns, trends, and key metrics
- Perform correlation and statistical analysis to uncover insights that support business goals
- Assist in the development of comprehensive data labs reports highlighting key findings and recommendations
- Collaborate with cross-functional teams to interpret analytical results and translate them into business strategies
- Support data visualization efforts and create compelling presentations for stakeholders
Requirements
- Strong analytical and problem-solving skills with an eye for detail
- Familiarity with statistical techniques and experience analyzing structured/unstructured data
- Basic knowledge of data visualization tools (e.g., Excel, Tableau, Power BI, or similar)
- Excellent communication skills and the ability to present complex findings clearly
- Self-starter who can work independently and collaborate within teams effectively
Skills
- Excel
- Tableau
- Power BI
- Statistical Analysis
- Data Visualization
Perks & Benefits
- Learning & Upskilling – Reimbursement of ₹1,000 per month towards books or courses
- Friday Treats – Weekly snacks for in-office employees
- Friday Fun & Wellness – Bi-monthly yoga, health check-ups, learning sessions, and cultural activities
- Quarterly Team Outings – Relax, connect, and grow together